SwiftEx Wallet
Privacy Policy
Effective Date: 30 January 2026
SwiftEx Wallet (“SwiftEx”, “we”, “our”, or “us”) is a non-custodial digital asset wallet application operated by 3-102-938072 SOCIEDAD DE RESPONSABILIDAD LIMITADA, a limited liability company incorporated in Costa Rica (Corporate ID No. 3-102-938072), with its registered address at:
Provincia 01 San José, Cantón 02 Escazú, Distrito San Rafael, del Centro Comercial La Paco trescientos metros norte, Plaza Florencia, Local Diez, Costa Rica.
This Privacy Policy explains how SwiftEx processes information when you use the SwiftEx Wallet application (“App”).
1. Our Privacy Approach
SwiftEx Wallet is designed with privacy in mind.
SwiftEx is a non-custodial wallet. We do not control your digital assets or private keys, and we do not operate user accounts tied to identity.
SwiftEx is a non-custodial wallet. We do not control your digital assets or private keys, and we do not operate user accounts tied to identity.
2. Information We Do Not Collect
To create or use a wallet, SwiftEx does not require personal information such as:
- Name
- Email address
- Phone number
- Government identification
- Date of birth
- Private keys
- Recovery phrases
- Wallet credentials
3. Limited Information We May Collect and Process
To operate and improve the App, SwiftEx may collect and process limited technical data such as:
This information is used solely to maintain security, reliability, and functionality. SwiftEx does not associate this information with wallet addresses or identities.
If analytics or diagnostic tools are used, they are configured to minimize data collection and avoid linking technical data with personal identity.
- Device type, operating system, and app version
- Anonymous usage diagnostics
- Crash and performance reports
This information is used solely to maintain security, reliability, and functionality. SwiftEx does not associate this information with wallet addresses or identities.
If analytics or diagnostic tools are used, they are configured to minimize data collection and avoid linking technical data with personal identity.
4. Blockchain Transparency
Transactions occur on public blockchain networks and may be visible to anyone. SwiftEx does not control blockchain data and does not link wallet activity to personal identity.
5. Third-Party Services
SwiftEx may provide access to third-party services, including but not limited to:
- Fiat on-ramp/off-ramp providers (for converting between fiat and crypto)
- Decentralized protocols (for swaps, bridges, staking, etc.)
- Blockchain networks and nodes
Important Disclosures
- Direct Interaction: You interact directly with these third-party services.
- Separate Terms: Each service has its own terms, privacy policy, and fee structure.
- Data Collection: Third parties may collect personal data, conduct identity verification (KYC), or require additional permissions.
- No Control: SwiftEx does not control, endorse, or assume responsibility for these services.
- No Data Sharing: SwiftEx does not receive, store, or process personal data you provide to third parties.
- Compliance: Third-party services may restrict access based on jurisdiction or other factors.
- Your Responsibility: You are solely responsible for reviewing and agreeing to any third party’s terms before use.
6. How Information Is Used
Any limited information processed is used to:
- Operate and maintain the App
- Improve functionality and performance
- Detect technical issues
- Prevent misuse of the platform
7. Geographic Availability
Certain features may be restricted in some jurisdictions due to legal requirements or third-party service availability.
8. Data Security
SwiftEx implements technical and organizational measures to protect any data we process. However, no method of electronic transmission or storage is 100% secure.
You are responsible for securing your device and wallet credentials.
You are responsible for securing your device and wallet credentials.
9. Data Retention
Technical and support-related information is retained only as long as necessary for service operation, security, and legal obligations.
10. Your Privacy Rights
To the extent SwiftEx processes personal data (such as technical or support information), users may have rights under applicable laws to request:
- Access
- Correction
- Deletion
Requests may be submitted to the contact email below. Alternatively, you can submit your data deletion request here.
11. Children’s Privacy
SwiftEx is not intended for individuals under 18.
12. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the App after changes constitutes acceptance.
13. Contact Us
For privacy inquiries:
Email: info@swiftexwallet.com
Email: info@swiftexwallet.com